Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Warranty

  • Each ticket you send to our client assistance crew will be handled within less than one hour. The general inquiries are going to be replied to right away. However, if the support request you have posted requires the aid of a certified admin technician, we are going to send the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Professional Tech Support Service

  • We’ll be on–line for you round the clock to deliver help and client support as well as to help you with any problem that you could have as you are administering your virtual server. We are able to support all pre–configured packages, plus your OS, server management panel (based on the VPS type) and the Web Hosting Control Panel created solely by our company.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Hosting Control Panel that comes at zero cost with the virtual server, you will find an informative Help zone, that includes all you need to be aware of when working with your websites and programs. We have included a range of how–to articles and reviews and video tutorials that show the fundamental web site supervision responsibilities in an understandable form.