A 99.9% Server Uptime
The principal advantage of setting up your very own cloud website hosting system is that you do not have to worry about compatibility issues – you set up a special set of software apps in such a manner as to be compatible with a given set of hardware components. The outcome is something considerably more steady and reliable, as there are less possible risks of failure. We’ve built our cloud hosting system atop time–tested hardware elements coupled with a significantly modified version of Security–Enhanced Linux in an attempt to set up a fully risk–free environment for your own websites.
This is why, with each of our Linux cloud website hosting packages packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is crucial to also build your own network architecture. For this reason, we set up a custom–configured internal network in each one of our data centers. Relying on top–class Juniper switches and routers, our internal network allows for startlingly fast data transmission rates and is also fully redundant.
Therefore, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, irrespective of which hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unsatisfied with our hosting services, or if you consider them inadequate, or if you decide that you should use a Linux VPS packages rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep total control over your domains even when you close your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a response, you probably know how aggravating this can be, especially when your web site is at stake. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they will answer you in less than sixty minutes. And the best part is that their average response time is below 20 minutes!