Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Hosting Control Panel you will find an exhaustive Help Center section offering a myriad of how–to articles and frequently asked questions. They are answered by our support team of experienced techs. Simply fill in your question and our clever platform will show you the best possible answer.

  • Top quality support service

  • Educational Videos

  • For those of you who want to find out how to fix a typically experienced issue by watching a video lesson, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the instructional video clips are brief and simple to comprehend. They offer you visual demonstrations of different website management tasks.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 client support service with a one–hour ticket response time guarantee. A team of trained technicians will be at your disposal to answer all the enquiries that you could have. During non–peak periods, a response will be provided within just 20 minutes.