Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support on–time is our top priority, so that we backup each Linux cloud website hosting packages plan with a one hour ticket reply warranty. At the time you share a ticket or post an e–mail, our customer help support crew will try all they possible can to provide the most adequate resolution for your case and to offer you advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any problem you have got related to our solutions. Now we have technicians working all of the time to offer solutions at any time when required. You can use the ticketing system or post an email at any time, or grab the phone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while working on your sites within the Control Panel, you can always click on the Help control key and pick your concern in the set of posts that will pop up. We have as well turned almost all articles into videos. The list of educational videos will show up if you click the Videos option available on the top right.