If your web hosting provider supplies live chat support, you'll be able to speak with a representative live and learn helpful information or get an issue resolved in a very timely manner. The main advantage of using chat rather than calling to talk to a live person is that you will need only a computer with access to the world wide web, so you won't pay any rates if you are in a different state or country. What's more, it is easier to copy and paste data for instance domain names, usernames or error messages in other words details which are sometimes hard to provide to the other party on the telephone. The real-time chat is also a much faster approach to contact your hosting provider's support team compared to using a ticketing system. Last, but not least, if some situation requires some more time to be resolved, you'll be able to do something else entirely while you wait for guidance on the live chat, so you won't lose time - something that is not possible in case you are on the phone.
Live Chat Support in Cloud Website Hosting
As we believe that a number of issues can be resolved if you speak to a live person, we offer a live chat service for all our potential and existing clients. Our chat is accessible every single day and our customer support agents will help you with a number of questions and problems. In case you aren't our client yet, you're able to learn more about our cloud website hosting packages and the web hosting platform in general to make sure that your web sites will function properly on our servers. In case you already have an account and you've got some questions or you have any kind of troubles with any of our services, you will be able to get in touch with us through the live chat and we can provide the needed information or help you troubleshoot the problem. You'll need to open a trouble ticket for some troubles that need more time or the help of a system administrator, still for numerous common troubles you can receive help right away.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we provide with our Linux semi-dedicated packages, you are able to get the the right answers for any questions you have or have a lot of issues resolved right away. The service is accessible each and every day, so that you can speak to a representative even on weekends and holidays. In case you're not sure which plan is better for your web sites or if our advanced cloud hosting platform matches some system requirements, you can come on the live chat prior to purchasing anything. In case you're an active customer, you'll be able to obtain more info about billing issues, account settings as well as a number of common tech problems you may encounter, for example when you are unable to install an email account in a client on your PC. The live chat will save you lots of time regardless where you are or when you contact us.